Product FAQ
Somerset Reclamation's product FAQs, your go-to source for unique and rustic items for home and garden decor. We understand that you may have questions about the items we have for sale, and we're here to provide you with the information you need. Below, we've addressed some common questions that customers often ask. If you don't find the answer you're looking for, please feel free to contact us directly.
1. What types of items do you sell?
At Somerset Reclamation, we specialize in selling vintage and reclaimed products that add character and charm to any space. Our inventory includes a wide range of unique and rustic items for home and garden decor. From large old galvanized water tank garden trough planters to internal stripped pitch pine four panel doors, we offer a diverse selection of products that cater to various tastes and preferences.
2. Are your items new or used?
As a store that focuses on vintage and reclaimed products, the items we sell are primarily used or repurposed. We believe in the beauty and history that these items carry, and we strive to offer our customers a chance to bring a piece of the past into their homes. Each item is carefully selected and inspected to ensure its quality and authenticity.
3. How can I purchase an item?
To purchase an item from Somerset Reclamation, simply browse our online store and select the item(s) you're interested in. Add them to your cart and proceed to the checkout page. From there, you can provide your shipping and payment information to complete the purchase. If you have any difficulties or questions during the purchasing process, please don't hesitate to reach out to our customer support team.
4. Do you offer international shipping?
Yes, we offer international shipping to customers around the world. Whether you're located in the United Kingdom or any other country, we can arrange for your purchased items to be shipped to your desired destination. Please note that international shipping fees and delivery times may vary depending on the destination and the size/weight of the item(s) being shipped.
5. Can I return or exchange an item?
Yes, we have a 30-day return policy in place. If you're not satisfied with your purchase, you can request a return within 30 days of receiving the item. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more detailed information on the return process.
We hope this page has provided you with the answers you were seeking regarding the items we have for sale. If you have any further questions or need assistance, please don't hesitate to contact us. Our team is here to help and ensure that you have a positive shopping experience with Somerset Reclamation.
Product questions and answers