General FAQs
FAQs
Q: Can we visit the yard and showroom?
A: Yes, please check the Contact Us page for our opening hours.
Q: Can I collect my order?
A: Yes, no problem. Let us know when, and we can have it ready for you. You can also take a look around the yard and showroom.
Q: Is the item in stock?
A: If the website shows that the item is in stock, it usually is. Our website is updated hourly.
Q: Can I reserve an item?
A: Normally, we do not reserve online products without taking a deposit. You need to phone us to make this arrangement.
Q: Can I delay the delivery of my order?
A: Yes, this is no problem. Please contact us by phone or email immediately after placing your order with the date you would like your item delivered.
Q: Can I have a faster delivery?
A: Yes, during checkout, you can select Express Delivery, which is Next Day Delivery.
Q: Can you deliver overseas?
A: You can't select this on the website, but we CAN usually arrange delivery overseas. Please contact us by phone or email with the product number.
Q: Can I have an item modified or adjusted?
A: Yes, we can accommodate most requests. Please get in touch by phone or email.
Q: Do you strip doors?
A: Yes, we can strip, paint, wax, or fit glass to doors.